Privacy Policy

1. Who we are

Titan Coders is a remote-first software and digital product company based in Adajan, Surat, India. We provide custom software development, web and mobile applications, AI-enabled products, design, digital marketing, and related services.

For privacy questions, contact us at info@titancoders.in or titancoders5@gmail.com, or call +91 83201 76051.

2. Information we collect

2.1 Information you provide

When you use our contact form, start-a-project form, email, phone, or WhatsApp, we may collect:

• Name and company / organization name
• Email address and phone number
• Project details, budget range, timeline, and service preferences
• Any other information you choose to share in your messages

2.2 Information collected automatically

When you visit our website, certain technical data may be collected automatically, such as:

• IP address, browser type, device type, and operating system
• Pages visited, referring URL, and approximate visit time
• General usage and performance data needed to keep the site secure and reliable

We do not intentionally collect sensitive personal data (such as government ID numbers, biometric data, or health information) through this website. Please do not submit such information in public forms.

3. How we use your information

We use personal information for legitimate business purposes, including to:

• Respond to inquiries and discuss potential projects
• Prepare proposals, estimates, and project scopes
• Communicate about services, meetings, and follow-ups you request
• Improve our website, content, and customer experience
• Protect against spam, abuse, fraud, and security incidents
• Comply with applicable legal and regulatory obligations

We do not sell your personal information.

4. Legal bases for processing

Where required by applicable law, we process personal information based on:

• Consent — when you voluntarily submit a form or contact us
• Contract / pre-contract steps — when we discuss or deliver services you request
• Legitimate interests — to operate, secure, and improve our business and website
• Legal obligation — when we must retain or disclose information by law

5. Sharing of information

We may share information only when needed, with:

• Internal team members who help respond to or deliver your request
• Service providers that support email delivery, hosting, or security (under appropriate safeguards)
• Professional advisers (legal, accounting) when reasonably required
• Authorities when disclosure is required by law, court order, or to protect rights and safety

If a business transfer occurs (for example, merger or acquisition), information may be transferred as part of that transaction, subject to continued confidentiality expectations.

6. Cookies and similar technologies

Our website may use essential cookies or similar technologies required for basic functionality, security, and preference memory (for example, remembering a motion preference). We do not currently load third-party analytics scripts on this site.

You can control cookies through your browser settings. Blocking some cookies may affect parts of the site experience.

7. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including responding to inquiries, managing ongoing relationships, resolving disputes, and meeting legal, tax, or accounting requirements. Inquiry records that do not lead to a project are typically retained for a reasonable business period and then deleted or anonymized.

8. Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

9. International transfers

Titan Coders works with clients and collaborators remotely. Information you provide may be processed in India and in other countries where our team or service providers operate. Where required, we take steps intended to protect transferred information appropriately.

10. Your rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information we no longer need to retain
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, email info@titancoders.in. We may need to verify your identity before responding.

11. Children’s privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, contact us and we will take appropriate steps to remove it.

12. Third-party links

Our website may link to third-party sites or profiles (for example, Facebook, Instagram, or WhatsApp). We are not responsible for the privacy practices of those platforms. Please review their policies separately.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we publish revisions. Continued use of the website after updates means you accept the revised policy, where permitted by law.

14. Contact us

If you have questions about this Privacy Policy or our data practices:

• Email: info@titancoders.in
• Email: titancoders5@gmail.com
• Phone: +91 83201 76051
• Location: Adajan, Surat, India